A referral program with credits for a US cleaning company, delivered 23 days ahead of schedule
A residential cleaning company in Ohio wanted its current clients to bring in new ones. The system imports the client base, gives each client a personal link and turns every completed referral into a discount on the next cleaning.
- Client
- Junior's Cleaning Services
- Who did it
- Lucas Barreto
01
Problem
The company had around 300 recurring clients and no organized way to reward referrals. Tracking by hand who referred whom, when the referred client's job was done and how much credit each person had didn't add up, and the company's CRM can't send text messages through an integration.
02
Solution
A custom system in English, on the company's own subdomain and hosting: the client base imported from the CRM export, a personal link for every client, sign-in with a code sent by text message instead of a password, and a dashboard where the team confirms the job is done. Credit is only added after that confirmation and becomes a discount on the next cleaning, with protection against self-referrals and duplicate sign-ups, a top referrers list and a monthly report.
03
Result
Live with 305 participants, a mobile Lighthouse score of 100 and delivery 23 days ahead of schedule. On the first day of the rollout, the first 3 referrals were already completed.
“Great company! Easy to work with them we definitely will do more projects together.”